Selected public offices are now open for services
Please see the full office location list below, as opening times and entry requirements vary.
Our Customer Support Team will continue to provide phone and online services. To talk with one of our team, or for information on any matter that you would come into a DELWP office for, please contact us in one the of the following ways:
- Phone: 136 186 between 8 am – 6 pm
- Email: customer.service@delwp.vic.gov.au
During this time we are experiencing a significant increase in call volumes. Our staff will respond to all enquiries as quickly as possible and thank you for your patience during this challenging time.
Stay up to date at www.coronavirus.vic.gov.au
Office locations
Our offices are located across the state but not all services are available at all locations.
Region | Address | Services |
---|---|---|
Barwon South West |
Geelong 30-38 Little Malop St, Geelong 3220 8.30am to 4.30pm Monday to Friday Phone: 03 8624 5704 |
Services
Wildlife Application forms sent on your behalf to Attwood for review, Authority to Control Wildlife (ATCW) application form. Information onlyInformation on locations for hunting and firewood collection. Miners rights - information only, permits to be applied for online. Game licence - information only licence available online. Recreational Fishing - measures available licences available online. Payment methodsEFT only, no cash payments can be taken |
Barwon South West |
Casterton 147 Bahgallah Road, Casterton 3311 8.30am to 5pm Monday to Friday Phone: 03 5554 2301 |
Services
Shared office with the Country Fire Authority Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Hunting and Firewood Collection Maps. Payment methodsNo payments can be taken at this site |
Barwon South West |
Colac 83-85 Gelibrand Street, Colac 3250 9.30am to 1.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5233 5536 |
Information only
Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Firewood Maps, Registration of interest to hunt, NLIS Tags - sent to Epsom for Processing Payment methodsNo payments can be taken at this site |
Barwon South West |
Hamilton 915 Napier Road, Hamilton 3300 9am to 12noon Monday to Friday Phone: 03 5573 0900 |
Services
Wildlife Application - sent to Attwood, Firewood enquiries, Miners Rights, NILS Tags, Hunting Maps Payment methodsEFT only, no cash payments can be taken |
Barwon South West |
Heywood 12 Murray Street, Heywood 3304 9.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5527 0444 |
Information only
Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Registration of interest to hunt, Wildlife Application - sent to Attwood for Processing, Firewood Maps Payment methodsNo payments can be taken at this site |
Barwon South West |
Warrnambool 703 - 709 Raglan Parade, Warrnambool 3280 9am to 12noon Monday to Friday Note: This office is temporarily closed. Phone: 03 5561 9946 |
Services
Wildlife Application - sent to Attwood. Firewood enquiries, Publications, Game License, Fishing License, Miners Rights, Rock Lobster Tags, NILS Tags Payment methodsEFT only, no cash payments can be taken |
DELWP Head office |
Melbourne 8 Nicholson St, Melbourne 3000 Not open to the public Phone: 136 186 |
|
Land Use Victoria |
Melbourne 2 Lonsdale Street, Melbourne 3000 8.30 to 4pm Monday to Friday Customers need to arrive in time to finalise their transaction before closing. Note: This office is temporarily closed. Phone: 03 9194 0604 |
Services
Over the counter lodgement of dealings unable to be lodged electronically, plan lodgement, bulk lodgement facilities and purchase of products such as title search, history search, and copy of plan, instrument or dealing search. |
Gippsland |
Bairnsdale 574 Main Street, Bairnsdale 3875 Available by phone: 8:30am - 4:30pm Counter Service available: 9am-4pm Monday to Friday Phone: 03 5152 0600 |
Services
Crown Land Payments, Authority to Control Wildlife Information onlyCrown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, NLIS, Recreational Fishing Information, Wildlife queries, FFM queries, information, wildlife licences & Authority to Control Wildlife. Payment methodsEFT and Cheque |
Gippsland |
Bendoc 2 Nichol Street, Bendoc 3888 10am to 3pm Monday; Tuesday; Wednesday; Thursday Please call ahead before visiting the office. Note:Note: This office is temporarily closed. Phone: 02 6459 0500 |
Services
No Services available Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsNo point of sale |
Gippsland |
Traralgon 71 Hotham Street, Traralgon 3844 Available by phone: 8:30am - 4:30pm Counter Service available: 9am-4pm. Monday to Friday Phone: 03 5172 2111 |
Services
Authority to Control Wildlife and Wildlife Licences Information onlyCrown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methodsEFT |
Gippsland |
Cann River Princes Highway, Cann River 3890 8.30am to 4.30pm Monday to Friday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5158 2100 |
Services
Wildlife Licence & Authority to Control Wildlife Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
Gippsland |
Erica Moe-Walhalla Road, Erica 3825 8:30am to 4:30pm Monday; Tuesday; Friday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5165 2200 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
Gippsland |
Heyfield Licola Road, Heyfield 3858 8:30pm to 3pm Monday; Tuesday; Wednesday; Thursday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5139 7777 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
Gippsland |
Noojee 12 McCarthy's Spur Road, Noojee 3833 8.30am to 4.30pm Monday to Friday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5624 8100 |
Services
Registration of interest to hunt pest animals Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods. |
Gippsland |
Nowa Nowa 5 Forest Road, Nowa Nowa 3887 8:30am to 4:30pm Monday to Friday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5162 0100 |
Services
No services available at this office. Information onlyGeneral enquiries only. Payment methodsNo point of sale |
Gippsland |
Orbost 171 - 173 Nicholson Street, Orbost 3888 Available by phone: 8:30am - 4:30pm Counter Service available: 9am-4pm Monday to Friday Phone: 03 5161 1222 |
Services
Registration of interest to hunt pest animals on Crown Land Information onlyDomestic firewood collection maps and information, seasonal track closures, State Forest activities & camping, wildlife queries, Forest Fire Management Victoria queries & information, information relating to wildlife licence. Payment methodsEFT and Cheque |
Gippsland |
Swifts Creek 13 McMillan Ave, Swifts Creek 3896 9am to 2.30pm Monday to Friday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5159 5100 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
Port Phillip |
Powelltown 1578 Yarra Junction-Noojee Road, Powelltown 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5965 9901 |
Services
No services available at this office. Information onlyOpen by appointment only by calling 5965 9901. |
Port Phillip |
Knoxfield 609 Burwood Hwy, Knoxfield 9am to 12pm Monday to Friday Phone: 03 9210 9222 |
Services
No services available at this office Information onlyOpen from 9am to 12pm. By appointment only from 12pm to 4pm |
Gippsland |
Briagolong 77 Avon Street, Briagolong 3860 8:30am to 4:30pm Monday to Friday Please call ahead before visiting the office. Note: This office is temporarily closed. Phone: 03 5145 5215 |
Services
No services available at this office. Information onlyGeneral enquiries only. Payment methodsNo point of sale |
Hume |
Alexandra 5 Binns McCraes Road, Alexandra 3714 9-4:30pm Monday to Friday Phone: 03 57720200 |
Services
Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights Information onlyAuthority to Control Wildlife(ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methodsEFT |
Hume |
Broadford 1-5 Mollison St, Broadford 3658 9am to 4.30pm Monday to Friday Note:Please book appointment ahead of visiting office. We are available by phone from 9am-4.30pm. Phone: 03 8505 0007 |
Information only
Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code(PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methodsNo Point of Sale |
Hume |
Corryong 8-12 Jardine St, Corryong 3707 9am to 4.30pm Monday to Friday Phone: 02 6076 3100 |
Services
Wildlife Licence Applications, Crown Land payments, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code(PIC) numbers, Firewood Maps Payment methodsEFT |
Hume |
Mansfield 128 Highett St, Mansfield 3722 9am to 4.30pm Monday to Friday Phone: 03 5733 1200 |
Services
Registration of interest to hunt Pest Animals, Permit - Event on Crown land Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Firewood Maps, Fox Bounty Payment methodsNo Point of Sale |
Hume |
Marysville 58 Lyell St, Marysville 3779 9am to 4.30pm Monday; Tuesday; Thursday; Friday Office Closed Wednesdays. Phone: 03 8624 3002 |
Services
Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps Payment methodsNo Point of Sale |
Hume |
Ovens 5338 Great Alpine Road, Ovens 3738 9am to 4.30pm Monday to Friday Please book appointment ahead of visiting office. We are available by phone from 9am -4.30pm Phone: 03 5731 1222 |
Services
Registration of interest to hunt, Wildlife Licence Applications Information onlyAuthority to Control Wildlife (ATCW), Firewood Maps, Pest Plant/Animal /fox bounty, NLIS Tag Payment methodsNo Point of Sale |
Hume |
Seymour 15 Hume and Hovell Rd, Seymour 3660 9am to 4.30pm Monday to Friday The office is closed between 12.30pm and 1.30pm daily. The Seymour office will be closed from Friday 1st July to Friday 15th July. Re-opening Monday 18th July at 9am. Note: This office is temporarily closed. Phone: 03 8624 3004 |
Services
Registration of interest to hunt pest animals, Wildlife Licence Applications, Crown Land payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC), Firewood Maps, Pest Plant/Animal , Land data, NLIS Tag payments Payment methodsEFT |
Hume |
Tallangatta 3-7 Lookout Road Tallangatta, 3700 9am to 4.30pm Monday to Friday Note:Please book appointment ahead of visiting office. We are available by phone from 9am -4.30pm. Phone: 03 8508 0005 |
Information only
Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps Payment methodsNo Point of Sale |
Hume |
Toolangi 1683 Healesville - Kinglake Rd, Toolangi 3777 9am to 3.30 pm Monday to Friday Phone: 03 8508 0003 |
Information only
Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Firewood Maps Payment methodsNo Point of Sale |
Hume |
Wangaratta 62-68 Ovens St, Wangaratta 3677 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 8508 0008 |
Services
Authority to Control Wildlife (ATCW), Parks Victoria - park info, Native Vegetation enquiries. Information onlyBy appointment only. Payment methodsNo Point of Sale |
Hume |
West Wodonga 1 McKoy St, Wodonga, West Wodonga 3690 9am to 4.30pm Monday to Friday For phone queries please call 02 6071 6201 Phone: 02 6071 6201 |
Services
Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights, Fishing licence, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methodsEFT |
Loddon Mallee |
Epsom Cnr Midland Hwy and Taylor St, Epsom 3551 Closed Not open to the public Phone: 5430 4444 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Information onlyAuthority to Control Wildlife (ATCW), Land data Payment methodsEFT. No cash taken at this site. |
Loddon Mallee |
Heathcote 28 Herriot St, Heathcote 3523 Not open to the public Note: This office is temporarily closed. Phone: |
Payment methods
No Point of Sale |
Grampians |
Ballarat 402 Mair St, Ballarat 3350 8.30am to 4:30pm Open to the Public Monday to Friday Phone: 03 5336 6856 |
Services
Wildlife Application forms sent on your behalf to Attwood for review, Authority to Control Wildlife (ATCW) application forms and information. Information onlyKangaroo Pet Food trial. Property Identification Code (PIC) numbers, Information on firewood collection, Miners rights. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Recreational Fishing - guides and measures available, licences available online. Land data information Payment methodsEFT, Card, Payments Over Phone. No cash taken at this site. |
Loddon Mallee |
Irymple (DJPR managed site) 308 - 390 Koorlong Ave, Irymple 3498 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5051 4500 |
Services
Fishing licence, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Payment methodsEFT. No cash taken at this site. |
Loddon Mallee |
Swan Hill (DJPR managed site) 324 Campbell Street, Swan Hill 3585 8.30am to 4pm Closed between 1pm and 2pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5036 4800 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Authority to control wildlife (ATCW) applications Payment methodsEFT. No cash taken at this site. |
Grampians |
Horsham (DJPR managed site) 110 Natimuk Rd, Horsham 3400 9am to 12:pm 1:00pm to 4:00pm by appointment please phone 03 4344 3111 Monday to Friday Note: This office is temporarily closed. Phone: 03 4344 3111 |
Services
Wildlife Application forms sent on your behalf to DELWP, Authority to Control Wildlife (ATCW) application forms and information. Property Identification Code (PIC) numbers, Information on firewood collection, Miners rights. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Information onlyInformation on firewood collection, Miners rights. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Payment methodsEFT, Card, Payments Over Phone. No cash taken at this site. |
Grampians |
Bacchus Marsh (DJPR managed site) 219A Main St Bacchus Marsh 3340 9am-1pm Monday to Friday Phone: 03 5366 0100 |
Services
Fishing licence, Miners rights, Game licence |
Hume |
Tatura (DJPR managed site) 255 Ferguson Rd, Tatura VIC 3616 8:30am to 4pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5833 5222 |
Services
Wildlife licences, Fishing Licences, Miners' Rights / Ear Tags |
Gippsland |
Ellinbank (DJPR managed site) 1301 Hazeldean Road, Ellinbank 3821 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Please call ahead before visiting this office. Phone: 03 5624 2222 |
Services
Registration of Interest to Hunt Pest Animals on Crown Land Information onlyNLIS & PIC Payment methodsEFT |
Gippsland |
Maffra (DJPR managed site) 1 Stratford Road, Maffra 3860 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Please call ahead before visiting the office Phone: 03 5147 0800 |
Services
Registration of Interest to Hunt Pest Animals on Crown Land, NLIS & PIC Information onlyFirewood collection maps, deer hunting maps Payment methodsPlease call for payment methods. |
Hume |
Benalla 89 Sydney Road, Benalla 3672 9am to 4.30pm - Benalla Office will be closed to the public on following days. Monday 20th, Friday 24th, Monday 27th and Tuesday 28th June. . Monday to Friday Phone: 03 5761 1611 |
Services
Fishing licence, Miners rights, Wildlife licence, Crown Land payments, NLIS ear tags Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Wildlife shelter, Wildlife carer, Property Identification Code (PIC) numbers, Pest Plant/Animal /fox bounty, Firewood maps, Miners Rights. Payment methodsEFT |
Page last updated: 21/06/22