Our counters are closed, but we’re still working
To protect the health and safety of our staff and customers, and to slow the spread of coronavirus, our public counters are closed until further notice.
Our Customer Support Team will continue to provide phone and online services. To talk with one of our team, or for information on any matter that you would come into a DELWP office for, please contact us in one the of the following ways:
- Phone: 136 186 between 8am – 6pm
- Email: customer.service@delwp.vic.gov.au
During this time we are experiencing a significant increase in call volumes. Our staff will respond to all enquiries as quickly as possible and thank you for your patience during this challenging time.
Stay up to date at www.coronavirus.vic.gov.au and www.delwp.vic.gov.au
Office locations
Our offices are located across the state but not all services are available at all locations.
| Region | Address | Services |
|---|---|---|
| Barwon South West |
Geelong 30-38 Little Malop St, Geelong 3220 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5226 4667 |
Services
Registration of interest to hunt, Miners rights, Game licence, Crown Land payments(cheque only), Wildlife Application (Sent to Attwood for Processing), NLIS Tags (Sent to Epsom for Processing) Rock Lobster tags Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Map on hunting locations, Firewood collection maps SupplyRocklobster Tags Payment methodsEFTPOS Card, Over the phone payment |
| Barwon South West |
Casterton 147 Bahgallah Road, Casterton 3311 8.30am to 5pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5554 2301 |
Services
Registration of interest to hunt, Game licence, Crown Land payments, Wildlife Application (Sent to Attwood for Processing), Hunting location Maps, Firewood Collection Maps Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data Payment methodsCash |
| Barwon South West |
Colac 83-85 Gelibrand Street, Colac 3250 9.30am to 1.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5233 5536 |
Services
Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, NLIS Tags (Sent to Epsom for Processing), Maps Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Firewood Maps Payment methodsCard, Cash* NLIS Tags (Card/Cheque) |
| Barwon South West |
Hamilton 915 Napier Road, Hamilton 3300 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5573 0900 |
Services
Wildlife Application (Sent to Attwood for Processing), Registration of Interest to hunt, Firewood enquiries, Miners Rights, NILS Tags, Hunting Maps Payment methodsCard, Cash |
| Barwon South West |
Heywood 12 Murray Street, Heywood 3304 9.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5527 0444 |
Services
Registration of interest to hunt, Game licence, Crown Land Payments, Wildlife Application (Sent to Attwood for Processing), Firewood Maps Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data Payment methodsCard, Cash |
| Barwon South West |
Warrnambool 703 - 709 Raglan Parade, Warrnambool 3280 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5561 9946 |
Services
Wildlife Application (Sent to Attwood for Processing), Registration of interest to hunt, Firewood enquiries, Publications, Game License, Fishing License, Miners Rights, Rock Lobster Tags, NILS Tags Payment methodsCash, Card, EFT, Cheque |
| DELWP Head office |
Melbourne 8 Nicholson St, Melbourne 3000 Not open to the public Phone: 136 186 |
|
| Land Use Victoria |
Melbourne 2 Lonsdale Street, Melbourne 3000 8.30 to 4pm Monday to Friday Customers need to arrive in time to finalise their transaction before closing. Phone: 03 9194 0604 |
Services
Over the counter lodgement of dealings unable to be lodged electronically, plan lodgement, bulk lodgement facilities and purchase of products such as title search, history search, and copy of plan, instrument or dealing search. |
| Gippsland |
Bairnsdale 574 Main Street, Bairnsdale 3875 8.30am to 4.30pm Monday to Friday Note:Office closed from Monday 30.03.2020 until further notice Phone: 03 5152 0600 |
Services
Fishing Licence, Registration of interest to hunt, Crown Land payments, Wildlife Licence, Miners Rights, Game Licence, Hound Hunting Tests, Authority to Control Wildlife & Agricultural Chemical Users Permit, NLIS Ear Tags Information onlyCrown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methodsEFT, Cash, Card, Cheque |
| Gippsland |
Bendoc 2 Nichol Street, Bendoc 3888 10am to 3pm Monday; Tuesday; Wednesday; Thursday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 02 6459 0500 |
Services
Fishing Licence, Game Licence, Miner Rights, Registration of interest to hunt Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsCash and Cheque Only |
| Gippsland |
Traralgon 71 Hotham Street, Traralgon 3844 8.30am to 4.30pm Monday to Friday Note:Office closed from 30.03.2020 until further notice Phone: 03 5172 2111 |
Services
Fishing Licence, Registration of interest to hunt, Crown Land payments, Wildlife Licence, Miners Rights, Game Licence, Hound Hunting Tests, Authority to Control Wildlife & Rocklobster Tags. Information onlyCrown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. SupplyRocklobster Tags Payment methodsEFT, Cash, Card, Cheque |
| Gippsland |
Cann River Princes Highway, Cann River 3890 8.30am to 4.30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5158 2100 |
Services
Fishing Licence, Game Licence, Miner Rights & Registration of interest to hunt Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
| Gippsland |
Erica Moe-Walhalla Road, Erica 3825 8:30am to 4:30pm Monday; Tuesday; Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5165 2200 |
Services
Fishing Licence, Game Licence, Miner Rights & Registration of interest to hunt Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
| Gippsland |
Heyfield Licola Road, Heyfield 3858 8:30pm to 3pm Monday; Tuesday; Wednesday; Thursday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5139 7777 |
Services
Fishing Licence, Game Licence & Registration of interest to hunt Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
| Gippsland |
Noojee 12 McCarthy's Spur Road, Noojee 3833 8.30am to 4.30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5624 8100 |
Services
Fishing Licence, Game Licence, Hound Test & Registration of interest to hunt pest animals Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsCash, EFT, Card. |
| Gippsland |
Nowa Nowa 5 Forest Road, Nowa Nowa 3887 8:30am to 4:30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5162 0100 |
Services
No services available at this office. Information onlyGeneral enquiries only. Payment methodsNo point of sale |
| Gippsland |
Orbost 171 - 173 Nicholson Street, Orbost 3888 8.30am to 4.30pm closed between 12pm and 1pm Monday to Friday Note:Office closed from 30.03.2020 until further notice Phone: 03 5161 1222 |
Services
Fishing Licence, Registration of interest to hunt, Wildlife Licence, Miners Rights, Game Licence & Authority to Control Wildlife. Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methodsEFT, Cash, Card, Cheque |
| Gippsland |
Swifts Creek 13 McMillan Ave, Swifts Creek 3896 9am to 2.30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5159 5100 |
Services
Fishing Licence, Game Licence, Miner Rights & Registration of interest to hunt Information onlyDomestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methodsPlease call for payment methods |
| Gippsland |
Yarram 310 Commercial Road, Yarram 3971 10am to 3pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5183 9100 |
Services
Fishing Licence, Registration of interest to hunt, Wildlife Licence, Miners Rights, Game Licence, Seaweed Collection Permit & Authority to Control Wildlife. Information onlyAuthority to Control Wildlife (ATCW), Commercial Fishing Changes, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methodsEFT, Cash, Card, Cheque |
| Port Phillip |
Powelltown 1758 Main Road, Powelltown 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5965 9901 |
Services
No services available at this office. |
| Port Phillip |
Knoxfield 609 Burwood Hwy, Knoxfield 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 9210 9222 |
Services
Game licence Payment methodsCard only |
| Gippsland |
Briagolong 77 Avon Street, Briagolong 3860 8:30am to 4:30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5145 5215 |
Services
No services available at this office. Information onlyGeneral enquiries only. Payment methodsNo point of sale |
| Hume |
Alexandra 5 Binns McCraes Road, Alexandra 3714 9.00-4.30 Monday to Friday Note: This office is temporarily closed. Phone: 03 57720200 |
Services
Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights Information onlyAuthority to Control Wildlife(ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methodsCash/Cheque |
| Hume |
Broadford 1-5 Mollison St, Broadford 3658 9am to 3.30 pm Thursday; Friday Note: This office is temporarily closed. Phone: 03 5784 6000 |
Services
Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code(PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methodsCash, Cheque |
| Hume |
Corryong 8-12 Jardine St, Corryong 3707 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 02 6076 3100 |
Services
Registration of interest to hunt, Game licence, Wildlife Licence Applications, Crown Land payments, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code(PIC) numbers, Firewood Maps Payment methodsCash, Cheque |
| Hume |
Mansfield 128 Highett St, Mansfield 3722 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5733 1200 |
Services
Registration of interest to hunt Pest Animals, Game licence, Permit - Event on Crown land Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Firewood Maps, Fox Bounty Payment methodsEFT, Card |
| Hume |
Marysville 58 Lyell St, Marysville 3779 9am to 4.30pm Monday; Tuesday; Thursday; Friday Note:The Marysville office will be closed at 1pm every day this week. Phone: 03 5957 7111 |
Services
Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps Payment methodsCash, Cheque |
| Hume |
Ovens 5338 Great Alpine Road, Ovens 3738 9am to 4.30pm Thursday; Friday Note: This office is temporarily closed. Phone: 03 5731 1222 |
Services
Registration of interest to hunt, Game licence, Wildlife Licence Applications Information onlyAuthority to Control Wildlife (ATCW), Firewood Maps, Pest Plant/Animal /fox bounty, NLIS Tag Payment methodsCash, Cheque |
| Hume |
Seymour 15 Hume and Hovell Rd, Seymour 3660 9am to 4.30pm Monday to Friday Phone: 03 5735 4300 |
Services
Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC), Firewood Maps, Pest Plant/Animal , Land data, NLIS Tag payments Payment methodsEFT, Cash, Card, Cheque |
| Hume |
Tallangatta 34 Towong St, Tallangatta 3700 9am to 4.30pm Monday to Friday Note:DELWP Tallangatta (Upper Murray - Hume Region) office is closed as of Friday 22nd November until further notice due to escalated emergency response. Phone: 02 6071 5300 |
Services
Registration of interest to hunt, Game licence, Wildlife Licence Applications, Crown Land payments, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps Payment methodsCash, Cheque |
| Hume |
Toolangi 1683 Healesville - Kinglake Rd, Toolangi 3777 9am to 3.30 pm Monday to Friday Note:This office is temporarily closed. Phone: 03 5962 9203 |
Services
Registration of interest to hunt, Game licence Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Firewood Payment methodsEFT, Card, Cash |
| Hume |
Wangaratta 62-68 Ovens St, Wangaratta 3677 9am to 4.30pm Tuesday; Wednesday; Thursday; Friday Note: This office is temporarily closed. Phone: 03 5723 8600 |
Services
Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code(PIC) numbers, Parks toria - park info, Firewood Maps, Pest Plant/Animal Payment methodsEFT, Cash, Card, Cheque |
| Hume |
West Wodonga 1 McKoy St, Wodonga, West Wodonga 3690 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 02 6043 7900 |
Services
Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights, Fishing licence, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methodsEFT, Cash, Card, Cheque |
| Loddon Mallee |
Epsom Cnr Midland Hwy and Taylor St, Epsom 3551 9am to 5pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5430 4444 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Land data Payment methodsEFT, Cash, Card, Cheque |
| Loddon Mallee |
Heathcote 28 Herriot St, Heathcote 3523 9am to 5pm Wednesday Note: This office is temporarily closed. Phone: 03 5433 2007 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Wildlife Licence Applications. Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Land data Payment methodsEFT, Cash, Card, Cheque |
| Grampians |
Ballarat 402 Mair St, Ballarat 3350 8.30am to 4.30pm Note: This office is temporarily closed Monday to Friday Note: This office is temporarily closed. Phone: 03 5336 6856 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data Payment methodsEFT, Card, Payments Over Phone. No cash taken at this site. |
| Loddon Mallee |
Irymple (DJPR managed site) 308 - 390 Koorlong Ave, Irymple 3498 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5051 4500 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Payment methodsEFT, Cash, Card, Cheque |
| Loddon Mallee |
Swan Hill (DJPR managed site) 324 Campbell Street, Swan Hill 3585 8.30am to 4pm Closed between 1pm and 2pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5036 4800 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Authority to control wildlife (ATCW) applications Payment methodsCash, Cheque |
| Grampians |
Horsham (DJPR managed site) 110 Natimuk Rd, Horsham 3400 8:30am to 4pm Monday to Friday Note: This office is temporarily closed. Phone: 03 4344 3111 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence |
| Grampians |
Bacchus Marsh (DJPR managed site) 219A Main St Bacchus Marsh 3340 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5366 0000 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence |
| Hume |
Tatura (DJPR managed site) 255 Ferguson Rd, Tatura VIC 3616 8:30am to 4pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5833 5222 |
Services
Authority to Control Wildlife (ATCW)(Sent to Benalla for Processing) and Wildlife licences, Fishing Licences, Game Licences, Miners' Rights / Ear Tags |
| Gippsland |
Ellinbank (DJPR managed site) 1301 Hazeldean Road, Ellinbank 3821 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Note:Office closed from 30.03.2020 until further notice Phone: 03 5624 2222 |
Services
Game Licence Applications, Miners Rights, Registration of Interest to Hunt Pest Animals on Crown Land Information onlyNLIS & PIC Payment methodsCash, Cheque, Credit Card |
| Gippsland |
Maffra (DJPR managed site) 1 Stratford Road, Maffra 3860 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Note:Office closed from 30.03.2020 until further notice Phone: 03 5147 0800 |
Services
Game Licence Applications, Miners Rights, Registration of Interest to Hunt Pest Animals on Crown Land, Fishing Licences, NLIS & PIC Information onlyFirewood collection maps, deer hunting maps Payment methodsCash, Cheque |
| Hume |
Benalla 89 Sydney Road, Benalla 3672 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5761 1611 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Wildlife licence, Crown Land payments, NLIS ear tags Information onlyAuthority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Wildlife shelter, Wildlife carer, Property Identification Code (PIC) numbers, Pest Plant/Animal /fox bounty, Firewood maps Payment methodsEFT, Cash, Card, Cheque |
Page last updated: 07/04/20