Regions and locations

Our counters are closed, but we’re still working

To protect the health and safety of our staff and customers, and to slow the spread of coronavirus, our public counters are closed until further notice.

Our Customer Support Team will continue to provide phone and online services. To talk with one of our team, or for information on any matter that you would come into a DELWP office for, please contact us in one the of the following ways:

Phone: 136 186 between 8am – 6pm
Email: customer.service@delwp.vic.gov.au

During this time we are experiencing a significant increase in call volumes. Our staff will respond to all enquiries as quickly as possible and thank you for your patience during this challenging time.

Stay up to date at www.coronavirus.vic.gov.au and www.delwp.vic.gov.au

Office locations

Our offices are located across the state but not all services are available at all locations.

It is advised that you call ahead before travelling to a DELWP office, as opening hours and days can unexpectedly change due to emergency management activities.

Region	Address	Services
Barwon South West	Geelong 30-38 Little Malop St, Geelong 3220 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5226 4667	Services Registration of interest to hunt, Miners rights, Game licence, Crown Land payments(cheque only), Wildlife Application (Sent to Attwood for Processing), NLIS Tags (Sent to Epsom for Processing) Rock Lobster tags Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Map on hunting locations, Firewood collection maps Supply Rocklobster Tags Payment methods EFTPOS Card, Over the phone payment
Barwon South West	Casterton 147 Bahgallah Road, Casterton 3311 8.30am to 5pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5554 2301	Services Registration of interest to hunt, Game licence, Crown Land payments, Wildlife Application (Sent to Attwood for Processing), Hunting location Maps, Firewood Collection Maps Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data Payment methods Cash
Barwon South West	Colac 83-85 Gelibrand Street, Colac 3250 9.30am to 1.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5233 5536	Services Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, NLIS Tags (Sent to Epsom for Processing), Maps Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Firewood Maps Payment methods Card, Cash* NLIS Tags (Card/Cheque)
Barwon South West	Hamilton 915 Napier Road, Hamilton 3300 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5573 0900	Services Wildlife Application (Sent to Attwood for Processing), Registration of Interest to hunt, Firewood enquiries, Miners Rights, NILS Tags, Hunting Maps Payment methods Card, Cash
Barwon South West	Heywood 12 Murray Street, Heywood 3304 9.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5527 0444	Services Registration of interest to hunt, Game licence, Crown Land Payments, Wildlife Application (Sent to Attwood for Processing), Firewood Maps Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data Payment methods Card, Cash
Barwon South West	Warrnambool 703 - 709 Raglan Parade, Warrnambool 3280 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5561 9946	Services Wildlife Application (Sent to Attwood for Processing), Registration of interest to hunt, Firewood enquiries, Publications, Game License, Fishing License, Miners Rights, Rock Lobster Tags, NILS Tags Payment methods Cash, Card, EFT, Cheque
DELWP Head office	Melbourne 8 Nicholson St, Melbourne 3000 Not open to the public Phone: 136 186
Land Use Victoria	Melbourne 2 Lonsdale Street, Melbourne 3000 8.30 to 4pm Monday to Friday Customers need to arrive in time to finalise their transaction before closing. Phone: 03 9194 0604	Services Over the counter lodgement of dealings unable to be lodged electronically, plan lodgement, bulk lodgement facilities and purchase of products such as title search, history search, and copy of plan, instrument or dealing search.
Gippsland	Bairnsdale 574 Main Street, Bairnsdale 3875 8.30am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5152 0600	Services Fishing Licence, Registration of interest to hunt, Crown Land payments, Miners Rights, Game Licence, Hound Hunting Tests, Authority to Control Wildlife & NLIS Ear Tags Information only Crown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information and wildlife licences Payment methods EFT, Cash, Card, Cheque
Gippsland	Bendoc 2 Nichol Street, Bendoc 3888 10am to 3pm Monday; Tuesday; Wednesday; Thursday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 02 6459 0500	Services Fishing Licence, Game Licence, Miner Rights, Registration of interest to hunt Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methods Cash and Cheque Only
Gippsland	Traralgon 71 Hotham Street, Traralgon 3844 8.30am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5172 2111	Services Fishing Licence, Registration of interest to hunt, Crown Land payments, Wildlife Licence, Miners Rights, Game Licence, Hound Hunting Tests & Authority to Control Wildlife Information only Crown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methods EFT, Cash, Card, Cheque
Gippsland	Cann River Princes Highway, Cann River 3890 8.30am to 4.30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5158 2100	Services Fishing Licence, Game Licence, Miner Rights & Registration of interest to hunt Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methods Please call for payment methods
Gippsland	Erica Moe-Walhalla Road, Erica 3825 8:30am to 4:30pm Monday; Tuesday; Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5165 2200	Services Fishing Licence, Game Licence, Miner Rights & Registration of interest to hunt Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methods Please call for payment methods
Gippsland	Heyfield Licola Road, Heyfield 3858 8:30pm to 3pm Monday; Tuesday; Wednesday; Thursday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5139 7777	Services Fishing Licence, Game Licence & Registration of interest to hunt Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methods Please call for payment methods
Gippsland	Noojee 12 McCarthy's Spur Road, Noojee 3833 8.30am to 4.30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5624 8100	Services Fishing Licence, Game Licence, Hound Test & Registration of interest to hunt pest animals Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methods Cash, EFT, Card.
Gippsland	Nowa Nowa 5 Forest Road, Nowa Nowa 3887 8:30am to 4:30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5162 0100	Services No services available at this office. Information only General enquiries only. Payment methods No point of sale
Gippsland	Orbost 171 - 173 Nicholson Street, Orbost 3888 8.30am to 4.30pm closed between 12pm and 1pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5161 1222	Services Fishing Licence, Registration of interest to hunt, Wildlife Licence, Miners Rights, Game Licence & Authority to Control Wildlife. Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methods EFT, Cash, Card, Cheque
Gippsland	Swifts Creek 13 McMillan Ave, Swifts Creek 3896 9am to 2.30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5159 5100	Services Fishing Licence, Game Licence, Miner Rights & Registration of interest to hunt Information only Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information. Payment methods Please call for payment methods
Gippsland	Yarram 310 Commercial Road, Yarram 3971 10am to 3pm Monday to Friday Please call ahead before visiting the office. Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5183 9100	Services Fishing Licence, Registration of interest to hunt, Wildlife Licence, Miners Rights, Game Licence, Seaweed Collection Permit & Authority to Control Wildlife. Information only Authority to Control Wildlife (ATCW), Commercial Fishing Changes, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methods EFT, Cash, Card, Cheque
Port Phillip	Powelltown 1758 Main Road, Powelltown 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5965 9901	Services No services available at this office.
Port Phillip	Knoxfield 609 Burwood Hwy, Knoxfield 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 9210 9222	Services Game licence Payment methods Card only
Gippsland	Briagolong 77 Avon Street, Briagolong 3860 8:30am to 4:30pm Monday to Friday Please call ahead before visiting the office. Note:Office closed from 30.03.2020 until further notice Phone: 03 5145 5215	Services No services available at this office. Information only General enquiries only. Payment methods No point of sale
Hume	Alexandra 5 Binns McCraes Road, Alexandra 3714 9.00-4.30 Monday to Friday Note: This office is temporarily closed. Phone: 03 57720200	Services Registration of interest to hunt, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights Information only Authority to Control Wildlife(ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methods Cash/Cheque
Hume	Broadford 1-5 Mollison St, Broadford 3658 9am to 3.30 pm Thursday; Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5784 6000	Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code(PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methods No Point of Sale
Hume	Corryong 8-12 Jardine St, Corryong 3707 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 02 6076 3100	Services Registration of interest to hunt, Game licence, Wildlife Licence Applications, Crown Land payments, NLIS Tag payments Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code(PIC) numbers, Firewood Maps Payment methods Cash, Cheque
Hume	Mansfield 128 Highett St, Mansfield 3722 9am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience Phone: 03 5733 1200	Services Registration of interest to hunt Pest Animals, Game licence, Permit - Event on Crown land Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Firewood Maps, Fox Bounty Payment methods No Point of Sale
Hume	Marysville 58 Lyell St, Marysville 3779 9am to 4.30pm Monday; Tuesday; Thursday; Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5957 7111	Services Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps Payment methods No Point of Sale
Hume	Ovens 5338 Great Alpine Road, Ovens 3738 9am to 4.30pm Thursday; Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5731 1222	Services Registration of interest to hunt, Game licence, Wildlife Licence Applications Information only Authority to Control Wildlife (ATCW), Firewood Maps, Pest Plant/Animal /fox bounty, NLIS Tag Payment methods No Point of Sale
Hume	Seymour 15 Hume and Hovell Rd, Seymour 3660 9am to 4.30pm Monday to Friday Phone: 03 5735 4300	Services Registration of interest to hunt, Game licence, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC), Firewood Maps, Pest Plant/Animal , Land data, NLIS Tag payments Payment methods EFT, Cash, Card, Cheque
Hume	Tallangatta 3-7 Lookout Road Tallangatta, 3700 9am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 136 186	Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps Payment methods No Point of Sale
Hume	Toolangi 1683 Healesville - Kinglake Rd, Toolangi 3777 9am to 3.30 pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5962 9203	Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Firewood Payment methods No Point of Sale
Hume	Wangaratta 62-68 Ovens St, Wangaratta 3677 9am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5723 8600	Information only Authority to Control Wildlife (ATCW), Parks Victoria - park info, Firewood Maps,Native Vegetation enquiries. Payment methods No Point of Sale
Hume	West Wodonga 1 McKoy St, Wodonga, West Wodonga 3690 9am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 02 6043 7900	Services Registration of interest to hunt, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights, Fishing licence, NLIS Tag payments Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal Payment methods EFT, Cash, Card, Cheque
Loddon Mallee	Epsom Cnr Midland Hwy and Taylor St, Epsom 3551 9am to 5pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5430 4444	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Land data Payment methods EFT, Cash, Card, Cheque
Loddon Mallee	Heathcote 28 Herriot St, Heathcote 3523 9am to 5pm Wednesday Note: This office is temporarily closed. Phone: 03 5433 2007	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Wildlife Licence Applications. Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Land data Payment methods EFT, Cash, Card, Cheque
Grampians	Ballarat 402 Mair St, Ballarat 3350 8.30am to 4.30pm Note: This office is temporarily closed Monday to Friday Note: This office is temporarily closed. Phone: 03 5336 6856	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data Payment methods EFT, Card, Payments Over Phone. No cash taken at this site.
Loddon Mallee	Irymple (DJPR managed site) 308 - 390 Koorlong Ave, Irymple 3498 8.30am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5051 4500	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Payment methods EFT, Cash, Card, Cheque
Loddon Mallee	Swan Hill (DJPR managed site) 324 Campbell Street, Swan Hill 3585 8.30am to 4pm Closed between 1pm and 2pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5036 4800	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Authority to control wildlife (ATCW) applications Payment methods Cash, Cheque
Grampians	Horsham (DJPR managed site) 110 Natimuk Rd, Horsham 3400 8:30am to 4pm Monday to Friday Note: This office is temporarily closed. Phone: 03 4344 3111	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence
Grampians	Bacchus Marsh (DJPR managed site) 219A Main St Bacchus Marsh 3340 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5366 0000	Services Fishing licence, Registration of interest to hunt, Miners rights, Game licence
Hume	Tatura (DJPR managed site) 255 Ferguson Rd, Tatura VIC 3616 8:30am to 4pm Monday to Friday Note: This office is temporarily closed. Phone: 03 5833 5222	Services Authority to Control Wildlife (ATCW)(Sent to Benalla for Processing) and Wildlife licences, Fishing Licences, Game Licences, Miners' Rights / Ear Tags
Gippsland	Ellinbank (DJPR managed site) 1301 Hazeldean Road, Ellinbank 3821 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Note:Office closed from 30.03.2020 until further notice Phone: 03 5624 2222	Services Game Licence Applications, Miners Rights, Registration of Interest to Hunt Pest Animals on Crown Land Information only NLIS & PIC Payment methods Cash, Cheque, Credit Card
Gippsland	Maffra (DJPR managed site) 1 Stratford Road, Maffra 3860 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Note:Office closed from 30.03.2020 until further notice Phone: 03 5147 0800	Services Game Licence Applications, Miners Rights, Registration of Interest to Hunt Pest Animals on Crown Land, Fishing Licences, NLIS & PIC Information only Firewood collection maps, deer hunting maps Payment methods Cash, Cheque
Hume	Benalla 89 Sydney Road, Benalla 3672 9am to 4.30pm Monday to Friday Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience. Phone: 03 5761 1611	Services Fishing licence, Registration of interest to hunt, Miners rights, Wildlife licence, Crown Land payments, NLIS ear tags Information only Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Wildlife shelter, Wildlife carer, Property Identification Code (PIC) numbers, Pest Plant/Animal /fox bounty, Firewood maps, Miners Rights. Payment methods EFT, Cash, Card, Cheque

Page last updated: 07/04/20