Selected public offices are now open for services.

Please see the full office location list below, as opening times and entry requirements vary.

Our Customer Support Team will continue to provide phone and online services. To talk with one of our team, or for information on any matter that you would come into a DELWP office for, please contact us in one the of the following ways:

During this time we are experiencing a significant increase in call volumes. Our staff will respond to all enquiries as quickly as possible and thank you for your patience during this challenging time.

Stay up to date at www.coronavirus.vic.gov.au and www.delwp.vic.gov.au

Office locations

Our offices are located across the state but not all services are available at all locations.

It is advised that you call ahead before travelling to a DELWP office, as opening hours and days can unexpectedly change due to emergency management activities.

Region Address Services
Barwon South West Geelong
30-38 Little Malop St, Geelong 3220
8.30am to 4.30pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5226 4667
Services

Registration of Interest to Hunt, Wildlife Application forms sent on your behalf to Attwood for review, Authority to Control Wildlife (ATCW)

Information only

Kangaroo Pet Food trial. Property Identification Code (PIC) numbers. Information on locations for hunting and firewood collection. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Recreational Fishing - guides and measures available, licences available online.

Payment methods

EFT only, no cash payments can be taken

Barwon South West Casterton
147 Bahgallah Road, Casterton 3311
8.30am to 5pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5554 2301
Services

Shared office with the Country Fire Authority

Information only

Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Hunting and Firewood Collection Maps.

Payment methods

No payments can be taken at this site

Barwon South West Colac
83-85 Gelibrand Street, Colac 3250
9.30am to 1.30pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5233 5536

Information only

Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Firewood Maps, Registration of interest to hunt, NLIS Tags - sent to Epsom for Processing

Payment methods

No payments can be taken at this site

Barwon South West Hamilton
915 Napier Road, Hamilton 3300
9am to 12noon
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5573 0900
Services

Wildlife Application - sent to Attwood, Registration of Interest to hunt, Firewood enquiries, Miners Rights, NILS Tags, Hunting Maps

Payment methods

EFT only, no cash payments can be taken

Barwon South West Heywood
12 Murray Street, Heywood 3304
9.30am to 4.30pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5527 0444

Information only

Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Property Identification Code (PIC) numbers, Land data, Registration of interest to hunt, Wildlife Application - sent to Attwood for Processing, Firewood Maps

Payment methods

No payments can be taken at this site

Barwon South West Warrnambool
703 - 709 Raglan Parade, Warrnambool 3280
9am to 12noon
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5561 9946
Services

Wildlife Application - sent to Attwood, Registration of interest to hunt, Firewood enquiries, Publications, Game License, Fishing License, Miners Rights, Rock Lobster Tags, NILS Tags

Payment methods

EFT only, no cash payments can be taken

DELWP Head office Melbourne
8 Nicholson St, Melbourne 3000

Not open to the public
Phone: 136 186

Land Use Victoria Melbourne
2 Lonsdale Street, Melbourne 3000
8.30 to 4pm
Monday to Friday
Customers need to arrive in time to finalise their transaction before closing.


Note: This office is temporarily closed.
Phone: 03 9194 0604
Services

Over the counter lodgement of dealings unable to be lodged electronically, plan lodgement, bulk lodgement facilities and purchase of products such as title search, history search, and copy of plan, instrument or dealing search.

Gippsland Bairnsdale
574 Main Street, Bairnsdale 3875
8:30am - 4:30pm
Monday to Friday

Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience.
Phone: 03 5152 0600
Services

Registration of interest to hunt, Crown Land Payments, Authority to Control Wildlife

Information only

Crown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, NLIS, Recreational Fishing Information, Wildlife queries, FFM queries, information, wildlife licences & Authority to Control Wildlife.

Payment methods

EFT and Cheque

Gippsland Bendoc
2 Nichol Street, Bendoc 3888
10am to 3pm
Monday; Tuesday; Wednesday; Thursday
Please call ahead before visiting the office.

Note:This office is still currently closed, we apologise for the inconvenience. You can call us to book an appointment to come in or for us to assist you over the phone.
Phone: 02 6459 0500
Services

No Services available

Information only

Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information.

Payment methods

No point of sale

Gippsland Traralgon
71 Hotham Street, Traralgon 3844
8:30am - 4:30pm
Monday to Friday

Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience.
Phone: 03 5172 2111
Services

Registration of interest to hunt, Authority to Control Wildlife and Wildlife Licences

Information only

Crown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information.

Payment methods

EFT

Gippsland Cann River
Princes Highway, Cann River 3890
8.30am to 4.30pm
Monday to Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5158 2100
Services

Registration of interest to hunt

Information only

Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information.

Payment methods

Please call for payment methods

Gippsland Erica
Moe-Walhalla Road, Erica 3825
8:30am to 4:30pm
Monday; Tuesday; Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5165 2200
Services

Registration of interest to hunt

Information only

Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information.

Payment methods

Please call for payment methods

Gippsland Heyfield
Licola Road, Heyfield 3858
8:30pm to 3pm
Monday; Tuesday; Wednesday; Thursday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5139 7777
Services

Registration of interest to hunt

Information only

Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information.

Payment methods

Please call for payment methods

Gippsland Noojee
12 McCarthy's Spur Road, Noojee 3833
8.30am to 4.30pm
Monday to Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5624 8100
Services

Registration of interest to hunt pest animals

Information only

Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information.

Payment methods

Please call for payment methods.

Gippsland Nowa Nowa
5 Forest Road, Nowa Nowa 3887
8:30am to 4:30pm
Monday to Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5162 0100
Services

No services available at this office.

Information only

General enquiries only.

Payment methods

No point of sale

Gippsland Orbost
171 - 173 Nicholson Street, Orbost 3888
8:30am - 4:30pm
Monday to Friday

Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience.
Phone: 03 5161 1222
Services

Registration of interest to hunt pest animals on Crown Land

Information only

Domestic firewood collection maps and information, seasonal track closures, State Forest activities & camping, wildlife queries, Forest Fire Management Victoria queries & information, information relating to wildlife licence.

Payment methods

EFT and Cheque

Gippsland Swifts Creek
13 McMillan Ave, Swifts Creek 3896
9am to 2.30pm
Monday to Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5159 5100
Services

Registration of interest to hunt

Information only

Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, Wildlife queries, FFM queries & information.

Payment methods

Please call for payment methods

Gippsland Yarram
310 Commercial Road, Yarram 3971
10am to 3pm
Monday to Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5183 9100
Services

Registration of interest to hunt, Wildlife Licence & Authority to Control Wildlife.

Information only

Authority to Control Wildlife (ATCW), Commercial Fishing Changes, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Deer Hunting Maps, NLIS, PIC & WIT Information, Recreational Fishing Information, Wildlife queries, FFM queries & information.

Payment methods

EFT

Port Phillip Powelltown
1758 Main Road, Powelltown
8.30am to 4.30pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5965 9901
Services

No services available at this office.

Port Phillip Knoxfield
609 Burwood Hwy, Knoxfield
9am to 12pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 9210 9222
Services

No services available at this office

Gippsland Briagolong
77 Avon Street, Briagolong 3860
8:30am to 4:30pm
Monday to Friday
Please call ahead before visiting the office.


Note: This office is temporarily closed.
Phone: 03 5145 5215
Services

No services available at this office.

Information only

General enquiries only.

Payment methods

No point of sale

Hume Alexandra
5 Binns McCraes Road, Alexandra 3714
9am to 4.30pm
Monday to Friday

Note:Office Opening Hours 9am-12pm. We are available by phone from 9am-4:30pm.
Phone: 03 57720200
Services

Registration of interest to hunt, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights

Information only

Authority to Control Wildlife(ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal

Payment methods

EFT

Hume Broadford
1-5 Mollison St, Broadford 3658
9am to 4.30pm
Monday to Friday

Note:Please book appointment ahead of visiting office. We are available by phone from 9am-4.30pm.
Phone: 03 8505 0007

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code(PIC) numbers, Firewood Maps, Pest Plant/Animal

Payment methods

No Point of Sale

Hume Corryong
8-12 Jardine St, Corryong 3707
9am to 4.30pm
Monday to Friday

Note:Office Opening Hours 9am-12pm. We are available by phone from 9am-4.30pm.
Phone: 02 6076 3100
Services

Registration of interest to hunt, Wildlife Licence Applications, Crown Land payments, NLIS Tag payments

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code(PIC) numbers, Firewood Maps

Payment methods

EFT

Hume Mansfield
128 Highett St, Mansfield 3722
9am to 4.30pm
Monday to Friday

Note:Please book appointment ahead of visiting office. We are available by phone from 9am-4.30pm.
Phone: 03 5733 1200
Services

Registration of interest to hunt Pest Animals, Permit - Event on Crown land

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Firewood Maps, Fox Bounty

Payment methods

No Point of Sale

Hume Marysville
58 Lyell St, Marysville 3779
9am to 4.30pm
Monday; Tuesday; Thursday; Friday

Note:Office closed until further notice while our reception staff work remotely to assist you via phone. We apologise for any inconvenience.
Phone: 03 8624 3002
Services

Registration of interest to hunt, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps

Payment methods

No Point of Sale

Hume Ovens
5338 Great Alpine Road, Ovens 3738
9am to 4.30pm
Thursday; Friday

Note:Please book appointment ahead of visiting office. We are available by phone from 9am - 4.30pm.
Phone: 03 5731 1222
Services

Registration of interest to hunt, Wildlife Licence Applications

Information only

Authority to Control Wildlife (ATCW), Firewood Maps, Pest Plant/Animal /fox bounty, NLIS Tag

Payment methods

No Point of Sale

Hume Seymour
15 Hume and Hovell Rd, Seymour 3660
9am to 4.30pm
Monday to Friday

Note:Office opening hours 9am - 12pm. We are available by phone from 9am - 4.30pm
Phone: 03 8624 3004
Services

Registration of interest to hunt pest animals, Wildlife Licence Applications, Crown Land payments

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC), Firewood Maps, Pest Plant/Animal , Land data, NLIS Tag payments

Payment methods

EFT

Hume Tallangatta
3-7 Lookout Road Tallangatta, 3700
9am to 4.30pm
Monday to Friday

Note:Please book appointment ahead of visiting office. We are available by phone from 9am -4.30pm.
Phone: 03 8508 0005

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps

Payment methods

No Point of Sale

Hume Toolangi
1683 Healesville - Kinglake Rd, Toolangi 3777
9am to 3.30 pm
Monday to Friday

Note:Please book appointment ahead of visiting office. We are available by phone from 9am-3.30pm
Phone: 03 8508 0003

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Firewood Maps

Payment methods

No Point of Sale

Hume Wangaratta
62-68 Ovens St, Wangaratta 3677
9am to 4.30pm
Monday to Friday

Note:Please book appointment ahead of visiting office. We are available by phone from 9am-4.30pm
Phone: 03 8508 0008
Services

Authority to Control Wildlife (ATCW), Parks Victoria - park info, Native Vegetation enquiries.

Information only

By appointment only

Payment methods

No Point of Sale

Hume West Wodonga
1 McKoy St, Wodonga, West Wodonga 3690
9am to 4.30pm
Monday to Friday

Note:Office Opening Hours 9am-12pm. We are available by phone from 9am-4.30pm.
Phone: 02 6071 6201
Services

Registration of interest to hunt, Hound Hunting Test Centre, Wildlife Licence Applications, Crown Land payments, Miners rights, Fishing licence, NLIS Tag payments

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Property Identification Code (PIC) numbers, Firewood Maps, Pest Plant/Animal

Payment methods

EFT

Loddon Mallee Epsom
Cnr Midland Hwy and Taylor St, Epsom 3551

Not open to the public


Note: This office is temporarily closed.
Phone: 5430 4444
Services

Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales

Information only

Authority to Control Wildlife (ATCW), Kangaroo Pet Food trial, Land data

Payment methods

EFT, Cash, Card, Cheque

Loddon Mallee Heathcote
28 Herriot St, Heathcote 3523

Not open to the public


Note: This office is temporarily closed.
Phone:

Payment methods

No Point of Sale

Grampians Ballarat
402 Mair St, Ballarat 3350
8.30am to 12:00pm Open to the Public please phone 5336 6856 on arrival. 12:00pm to 4:30pm please phone 53366856 to make an appointment
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5336 6856
Services

Registration of Interest to Hunt, Wildlife Application forms sent on your behalf to Attwood for review, Authority to Control Wildlife (ATCW) application forms and information.

Information only

Kangaroo Pet Food trial. Property Identification Code (PIC) numbers, Information on firewood collection, Miners rights. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Recreational Fishing - guides and measures available, licences available online. Land data information

Payment methods

EFT, Card, Payments Over Phone. No cash taken at this site.

Loddon Mallee Irymple (DJPR managed site)
308 - 390 Koorlong Ave, Irymple 3498
8.30am to 4.30pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5051 4500
Services

Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales

Payment methods

EFT, Cash, Card, Cheque

Loddon Mallee Swan Hill (DJPR managed site)
324 Campbell Street, Swan Hill 3585
8.30am to 4pm
Closed between 1pm and 2pm

Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5036 4800
Services

Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Authority to control wildlife (ATCW) applications

Payment methods

Cash, Cheque

Grampians Horsham (DJPR managed site)
110 Natimuk Rd, Horsham 3400
9am to 12:pm 1:00pm to 4:00pm by appointment please phone 03 4344 3111
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 4344 3111
Services

Registration of Interest to Hunt, Wildlife Application forms sent on your behalf to DELWP, Authority to Control Wildlife (ATCW) application forms and information. Property Identification Code (PIC) numbers, Information on firewood collection, Miners rights. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online.

Information only

Information on firewood collection, Miners rights. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online.

Payment methods

EFT, Card, Payments Over Phone. No cash taken at this site.

Grampians Bacchus Marsh (DJPR managed site)
219A Main St Bacchus Marsh 3340
closed until further notice please phone 136186
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5366 0000
Services

Fishing licence, Registration of interest to hunt, Miners rights, Game licence

Hume Tatura (DJPR managed site)
255 Ferguson Rd, Tatura VIC 3616
8:30am to 4pm
Monday to Friday


Note: This office is temporarily closed.
Phone: 03 5833 5222
Services

Authority to Control Wildlife (ATCW)(Sent to Benalla for Processing) and Wildlife licences, Fishing Licences, Game Licences, Miners' Rights / Ear Tags

Gippsland Ellinbank (DJPR managed site)
1301 Hazeldean Road, Ellinbank 3821
8:30am to 4pm
Closed between 1 and 2pm

Monday to Friday
Please call ahead before visiting this office.
Phone: 03 5624 2222
Services

Registration of Interest to Hunt Pest Animals on Crown Land

Information only

NLIS & PIC

Payment methods

EFT

Gippsland Maffra (DJPR managed site)
1 Stratford Road, Maffra 3860
8:30am to 4pm Closed between 1 and 2pm
Monday to Friday
Please call ahead before visiting the office
Phone: 03 5147 0800
Services

Registration of Interest to Hunt Pest Animals on Crown Land, NLIS & PIC

Information only

Firewood collection maps, deer hunting maps

Payment methods

Please call for payment methods.

Hume Benalla
89 Sydney Road, Benalla 3672
9am to 4.30pm
Monday to Friday

Note:Office Opening Hours 9am-12pm. We are available by phone from 9am-4.30pm.
Phone: 03 5761 1611
Services

Fishing licence, Registration of interest to hunt, Miners rights, Wildlife licence, Crown Land payments, NLIS ear tags

Information only

Authority to Control Wildlife (ATCW), Kangaroo Harvesting Program, Wildlife shelter, Wildlife carer, Property Identification Code (PIC) numbers, Pest Plant/Animal /fox bounty, Firewood maps, Miners Rights.

Payment methods

EFT

Page last updated: 13/07/21