A large amount of DELWP information is available through online and print publishing, as well as in-person service. We make available as much information as possible, limiting the need for the public to seek documents under the Freedom of Information Act 1982 (the FOI Act).

The following Freedom of Information statements are designed to help you locate publicly available information. If searching for a specific topic, look here or contact the Customer Service Centre on 136 186.

If you can't find the information you want through these channels, you can seek documents under the FOI Act.


FOI Unit
Department of Environment and Primary Industries
PO Box 500
East Melbourne VIC 3002
03 9637 8186

A guide to publicly available DELWP documents

DELWP is tasked with creating liveable, inclusive and sustainable communities that support jobs and growth in Victoria.

We recognise the link between the built and natural environment in the quality of our lives, and work to accommodate population growth while maintaining world class liveability and protecting our heritage for future generations.

Our responsibilities include:

  • building and maintaining healthy, natural environments
  • delivering better regulation
  • focusing on jobs and investment
  • improving service delivery to regional areas
  • managing land and water on public and private land
  • managing our natural resources
  • energy
  • responding to fire, flood and biosecurity emergencies.

Information relating to DELWP and its functions can be found at the department's website, online publications and the DELWP service centre (phone 136 186).

Category/Topic: Resource Location

Acts administered by/relevant to the DELWP: DELWP Acts and Regulations

DELWP major statutory entities: Boards and Governance

Key structures and functions of DELWP: Organisational Chart

DELWP Overview: Department Overview

DELWP Annual Reports: Annual Reports

DELWP develops and manages a wide range of policies and statutes, as well as supporting over 1000 Statutory Bodies, which manage Victoria's environmental resources on behalf of the Victorian government. These agencies range from large public entities and similar agencies (e.g. boards, committees, panels, councils, management groups) to over 1,000 smaller committees of management of Crown Land Reserves. A range of advisory and consultative bodies have also been established.  DELWP supports these agencies on behalf of the responsible Ministers.

Members of the public can write directly to DELWP seeking information on any aspect of its operations. Correspondence can be addressed to either the Secretary of DELWP or the director of the relevant business unit (contact names can be found on the organisational chart) at:

Department of Environment, Land, Water and Planning
PO Box 500
East Melbourne VIC  3002

Customer Service Centre: 136 186

The types of documents that DELWP handles include:

  • policies, procedures and standards
  • briefings and reports
  • case files
  • registers
  • correspondence
  • applications, licences and permits
  • meeting records
  • financial records
  • audio visual material

Documents fall within the following categories:

  • Accommodation
  • Administration
  • Audits
  • Coastal Management
  • Community Relations
  • Catchment Management
  • Compliance Management
  • Disaster Relief
  • Economics
  • Environment Policy
  • Fire Management
  • Finance
  • Flora & Fauna
  • Forestry
  • Freedom Of Information
  • Government and Industry Policy
  • Human Resources
  • Incident and Emergency Management
  • Industry Protection
  • Intergovernmental & International Relations
  • Investment Strategy and Planning
  • Information
  • Insurance
  • Information Technology
  • Land Management
  • Legal
  • Media Relations
  • Organisational Development
  • Parliamentary
  • Parks
  • Pest Plants & Animals
  • Publications
  • Regional water sector
  • Research
  • Strategic Policy
  • Stakeholder Management
  • Statutory Authorities
  • Supply
  • Transport
  • Travel

DELWP's website outlines the areas of work that it undertakes and the subject matter areas to which documents may relate.

Under the FOI Act, individuals have a right of access to documents held by DELWP.

To access documents under the FOI Act, a request needs to be made in writing to DELWP and accompanied by an application fee. The request should be addressed to:

FOI Unit

Department of Environment, Land, Water and Planning
PO Box 500
East Melbourne VIC 3002
03 9637 8186

A request can be lodged online at  https://online.foi.vic.gov.au.

Telephone enquiries can be made on 03 9637 8186

Information relating to how to make a request, the current application fee and how DELWP receives and processes Freedom of Information (FOI) requests can be found at various locations, such as DELWP's FOI webpage and including those listed below.

Category/Topic: Resource Location

Information on how the department is complying with FOI obligations: Annual Report

General information and FOI assistance: Freedom of Information section of this website

DELWP produces a wide range of publications, many of which can be accessed from the relevant sections of this website.

In some cases, it is not possible to supply the publication as a download. If this is the case, details are provided about alternate means of obtaining a copy of the publication.

Information specified by Financial Reporting Direction 22B is retained by DELWP's Accountable Officer and is made available on request to relevant Ministers, Members of Parliament and the public (subject to FOI requirements, if applicable).

Enquiries should be directed to:

Executive Director, Finance and Planning
Department of Environment, Land, Water and Planning
PO Box 500
East Melbourne Victoria 3002

Category/Topic: Resource Location

Publications produced by the department: Relevant sections of this website

List of additional information available on request: Annual Report

This section highlights a few of the many instances in which DELWP publishes internal rules, policies and procedures online.

Types of information that can be found on this site include:

  • manuals of procedure
  • interpretations of governing statutes
  • statements of policies and documents concerning methods of enforcing acts or schemes.

If there are documents of this nature that are not currently available online, requests can be submitted directly to the Customer Service Centre on 136 186

Examples are listed below.

Category/Topic: Resource Location

Acts administered by/relevant to DELWP: Acts and Regulations

DELWP Privacy Policy: Privacy

Protected Disclosures: Protected Disclosures

State Emergency Relief and recovery Plan: Emergency Role

Many of DELWP's reports are published on its website and may be located using the search box or by visiting the relevant subject matter page.  This section illustrates examples of where DELWP publishes final reports and records of decisions relating to policy.

Examples are listed below.

Category/Topic: Resource Location

Research and development activities undertaken by DELWP: Arthur Rylah Institute

Reports and Policy-related publications: Search within the relevant sections of this website

Research Themes: Arthur Rylah Institute