Contact us
Are we missing some links? Let us know at: emergency.recovery@delwp.vic.gov.au
If you or someone you know is in danger or needs immediate medical attention, please call 000
DELWP services
Employee Assistance Program (EAP)
A professional counselling phone service available 24/7 : 1300 687 327
Safety Duty Phone
To notify of an incident. 0408 007 062
Workplace Conciliator
Confidential support to people needing to talk through issues arising in the workplace: Contact Fred Wright 9637 8380
Personal and Family Counselling
The following hotlines are available 24 hours a day, seven days a week:
Lifeline - 13 11 14
Mensline - 1300 78 99 78
Beyond Blue – 1300 22 4636
Ada Wellbeing Portal. You will need to log in to access
Ada – Responding to emergencies
Ada – Working in an emergency, Looking out for you, your family and returning to work
Department of Health and Human Services
The Department of Human Services has a range of resources to assist with managing health issues after an emergency
Red Cross: Recover from Disasters
Emergency Victoria – Relief & Recovery
For up to date information on the range of support available for emergency events across Victoria.
Victorian Building Authority
A guide to building in Victoria after bushfires
Forest Fire Management Victoria
Information on DELWP public land recovery
Australian Psychological Society - Disasters
DELWP Community Charter
What the public can expect of DELWP in our work and interactions
Emergency Recovery Yammer Group
Please join the emergency recovery yammer group. It’s an opportunity to connect with others and hear about all things recovery.
Feedback? Questions?
Please contact us at: emergency.recovery@delwp.vic.gov.au.
Psychological first aid: An Australian guide for supporting people affected by disaster (PDF)
Australian Institute for Disaster Resilience: Community Recovery handbook and Toolkits
Document: NZ Red Cross: leading in disaster recovery, a companion through the chaos (PDF)
Rob Gordon: six tips for disaster recovery
Page last updated: 03/06/19