How we pay for goods and services

Invoices for goods or services ordered by us must include a DELWP-issued purchase order number.

If a DELWP-issued PO number is not included on your invoice, we will not be able to process your payment and your invoice will be returned.

Please contact your DELWP Buyer if you have not been provided with a purchase order number.

Send invoices to

Email as an attached PDF to ap.invoices@delwp.vic.gov.au

Please ensure the postal address on all invoices is:

DELWP Accounts Payable
Locked Bag 32017
Collins St. East, Vic. 8003

All payment terms commence from the receipt of a correctly rendered invoice. If the invoice is invalid in any way, it will be returned to you.

Update your details

To update your details in our system, or to receive payments by EFT instead of cheque

  1. please complete the Update Supplier Details (DOCX, 248.3 KB) form
  2. send it to supplier.maintenance@delwp.vic.gov.au

The Victorian Government has made an ongoing commitment to pay invoices to its suppliers within 10 business days of receiving a correct invoice. The reforms to the government's Fair Payment Policy apply to contracts under $3 million that are entered into from 1 January 2021. For more information about the fair payments policy, please visit contracts for fair paymentson the Jobs, Precincts and Regions website.

Page last updated: 29/09/21